Click on the map to find your local branch details.
For everyday enquires in other areas, please contact TSB Bank Direct.
TSB Bank Direct
General & Account Enquiries:0508 TSB BANK (0508 872 2265)
Home Loan Enquiries:0800 231 232
Postal address:PO Box 240, New Plymouth 4340
Fax:06 968 3815
International contact details
If you are calling from overseas, please dial the international access code in the country you are in, followed by 64 6 968 3700.
Lost or stolen TSB Bank cards or TXT Banking mobile phones
Please advise TSB Bank immediately.
Outside normal business hours
FREEPHONE: 0800 406 406.
If you have lost your Visa card while overseas, visitVisa Global Customer Assistance
for help in your area.
For help with online, phone or mobile banking, our ATM Network, or if you experience an error when applying online.
Phone:0508 692 265
Social Media Enquiries or Feedback
Please do not post personal information, PINs or passwords - if you would like to discuss your account, please message us privately. Depending on the nature of your enquiry, individual support may be limited to business hours.
Click on the map to see if your local branch has Foreign Exchange on-site. Some of our Service Centres & small branches may be limited to existing customers and/or subject to ordering in of currency.
Cigna:0800 244 467
Tower:0800 100 162
Sovereign:0800 355 773
Vero:0800 800 280
If you believe you have received any suspicious emails please contact us
with details of the correspondence.
Contact us about a complaint