Account and Service Fees


Everyday accounts

Connect Plus, Personal & Saver Plus

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB Bank receives a commission.
** Manual transactions are defined as a 'staff assisted transaction.'
Account fee - Monthly management fee

Free

Account fee - Activity fee

Free

Withdrawal fee - ATM fee*

Free

Withdrawal fee - EFTPOS fee

Free

Withdrawal fee - Manual transaction fee**

Free

Deposit fee - Manual transactions**

Free

Deposit fee - Fastbank fee

Free

Cheque clearance fee

Free

Savings accounts

WebSaver

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB Bank receives a commission.
** Manual transactions are defined as a ‘staff assisted transaction.’
Account fee - Monthly management fee

Free

Account fee - Activity fee

Free

Withdrawal fee - ATM*

N/A

Withdrawal fee - EFTPOS

N/A

Withdrawal fee - Manual transactions**

N/A

Online and Mobile Banking transfers between own accounts

Free

Deposit fee - Manual transactions**

N/A

Deposit fee - Fastbank fee

N/A

Cheque clearance fee

N/A

Horizon Savings

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB Bank receives a commission.
** All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
*** Manual transactions are defined as a ‘staff assisted transaction.’
Account fee - Monthly management fee

Free

Account fee - Activity fee

Free

Withdrawal fee - ATM*

$1 per withdrawal* **

Withdrawal fee - EFTPOS

$1 per withdrawal* **

Withdrawal fee - Manual transactions**

$1 per withdrawal** ***

Online and Mobile Banking transfers between own accounts

Free

Deposit fee - Manual transactions***

Free

Deposit fee - Fastbank fee

Free

Cheque clearance fee

Free

Investment accounts

Premier

Deposit fee - manual transactions***
Deposit fee - Fastbank fee
Cheque clearance fee
* Premier account – if the minimum calendar month balance is less than $5,000, a monthly management fee of $10 applies. If applies, that fee is deducted at the end of each calendar month.
** Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB Bank receives a commission.
*** Manual transactions are defined as a ‘staff assisted transaction.’
Account fee - Monthly management fee

Free, or $10 if monthly balance falls below $5,000*

Account fee - Activity fee

Free

Withdrawal fee - ATM**

Free

Withdrawal fee - EFTPOS

Free

Withdrawal fee - Manual transactions***

Free

Online and Mobile Banking transfers between own accounts

Free

Club & Society and Youth Accounts

* Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB Bank receives a commission.
** Manual transactions are defined as a ‘staff assisted transaction'.
Account fee - Monthly management fee

Free

Account fee - Activity fee

Free

Withdrawal fee - ATM*

Free

Withdrawal fee - EFTPOS

Free

Withdrawal fee - Manual transactions**

Free

Deposit fee - Manual transactions**

Free

Deposit fee - Fastbank fee

Free

Cheque clearance fee

Free

Business Cheque Accounts*

*May not be available in all areas
Monthly management fee

$3

Activity fee

25 cents per transaction

Cheque clearance fee

25 cents per cheque

Online & Mobile Banking

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Online access fee and app download fee

Free

Transfers between your own TSB Bank accounts

Free

Regular Payment or Regular Transfer set-up fee

$2 per payment set-up (Free to amend the amount or frequency of an existing payment, or to delete an existing payment).

Bill payment, standard payee, personal payee, internet regular payment service charge, immediate payment service charge*

Free

TSB Bank online security token

$25

Online Banking Only


Xero signup fee

Free

Xero backdated transactions (optional)

$10 per account selected

Standard Cashflow Card/ATM

*Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB Bank receives a commission
**All Horizon Savings withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account
***TSB Bank Cashflow cards will operate in CBA (Commonwealth Bank of Australia) ATMs. Commission of 0.70% will be charged on the exchange rate for each transaction
ATM withdrawals from any NZ bank ATMs* **

Free (Horizon Savings exempt - See Savings table)

ATM balance enquiry from any NZ bank ATM*

Free

Replacement of lost or damaged cards

$10

ATM withdrawal from CBA ATM***

$5 per advance

Phone Banking

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Telephone access fee

$10 per user, per six month period (First payment in advance, and six monthly thereafter)

Transfers between your own TSB Bank accounts*

Free

Bill payment, Standard Payee payment service charge

Free

Txt Banking

1 All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are
free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
TXT Banking set-up fee

Free

TXT Banking Transaction fee1

40 cents per two ways message transaction 

Alerts


TXT Alert

20 cents per one-way text message

Email Alert

Free for the first 10 in a calendar month. (10 cents per email message after that, within the same calendar month)

Direct Debits*

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account.
Establishment fee

$3 per authority (Premier accounts exempt)

Reactivating fee

$3 per authority

Non payment (insufficient funds) fee

$7 per payment

Alteration fee

$3 per authority for any alteration

Automatic Payments*

*All Horizon Savings account withdrawals will incur a $1 fee, however Online and Mobile Banking transfers are free. Payments by automatic/bill payment, direct debit, salary deduction cannot be made from the account
Establishment fee

$3 per authority, for payments to all non TSB Bank accounts (Premier accounts exempt)

Reactivating fee

$3 per authority

Hold payment fee

$3 per authority

Alteration fee

$3 per authority for any alteration

Payment service charge

25 cents for payments to another bank (Premier accounts exempt)

Payment to TSB Bank accounts

Free

Non payment (insufficient funds) fee

Free

Cheques


Dishonoured cheques

$7 per cheque

Stopped cheques

$10 per cheque (No charge for lost or stolen cheques)

Bank cheque

$3 per cheque

Special answer

$15 per cheque

Unarranged Overdraft

In addition: interest is charged on the daily overdrawn balance, at the prevailing unarranged interest rate and charged to the account at the end of each calendar month
Fee

$10 per month

Same-Day Cleared Payments

Same-day cleared payment fees - No notification required

$20 per payment

Same-day cleared payment fees - Where notification is required to payee customer

$25 per payment

Cash Handling Fee (Business Customer Only)

Notes over $5,000 per day

$3 per $1,000

Coins over $100 per day

$3 per $100

BusinessBank


BusinessBank monthly access fee

$10

TSB Bank Online Security Token

$25

Direct Credit payments of one-off payments to TSB Bank accounts

Free

Direct Credit payments or one-off payments to other banks accounts

25 cents per transaction

Direct Debit, Standard Payee and Tax Payments

25 cents per transaction

Transfers between your own TSB Bank accounts

Free

Emailing or Faxing of Information


Signatures between branches

$2 per request

Other information per request

$2 per page

Auditors Confirmation Report

*Non-profit organisations are exempt from this fee
Report fee*

$60 per hour (minimum fee $15)

Direct Credit Recovery


Recovery service fee

$35 per transaction (No fee charged to the customer if the payment was a bank error)

Statement & Slip Searches


First statement per month

Free

Second and subsequent statement per month

$2 (FreeStyle Junior $1. Deducted at the end of the month)

Statement reprints

$4 per copy. This includes both statement history/reprints and copies from archives

Duplicate statements

$4

Screen printouts

$1

Slip searches

$60 per hour (minimum fee $15)

Cheque image search

$2 per cheque

Inactive Accounts


Annual fee

$25 (Charged on 30 September if there is no customer initiated activity with 4 years and the balance is less than $500)

Lodgement to Other Banks


Deposits

$4 per transaction plus 25 cents per cheque

Commercial deposits

$5 per transaction plus 25 cent per cheque

Cash handling fee

$2 per $1,000

Visa Debit

General Fees

*This commission charge comprises of two components; Issuer fee and Visa International Service Assessment, and is calculated as a percentage of the converted overseas transaction value. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
**This is charged on the day a Cash Withdrawal is made from an Overseas Bank or ATM. This is charged on Cash Withdrawals over the counter at any non TSB Bank Branch.
Visa Debit Annual fee

$10 per year. Charged at the time your Visa Debit card is ordered and annually thereafter to your nominated account

Card replacement fee

$15 per card

Overseas service fee*

2.5% of the New Zealand Dollar value of each overseas card transaction

Cash withdrawal fee**

$5 per withdrawal (overseas) $2 per over the counter withdrawal (NZ)

Overseas card delivery

Contact us for a quote (Charged at the time your card is ordered)

Daily Limits

Maximum daily limits are based on New Zealand time.
Overseas banks and institutions operating ATM’s may charge an additional fee to the Bank’s standard Cash Advance fee (if applicable), and any overseas transaction will incur an Overseas Service fee. If the maximum daily limit imposed by the overseas bank or institution operating the ATM is less than the Bank’s limits stated above, then the overseas bank’s or institution’s limit will take precedence.
Cash Advances within New Zealand at an ATM

NZD$2,000

Cash Advances outside New Zealand at an ATM

NZD$2,000

Cash advances across the counter

Up to your available credit

Purchases

Up to your available credit

Visa Classic Credit

Daily Limits

Maximum daily limits are based on New Zealand time.
Overseas banks and institutions operating ATM’s may charge an additional fee to the Bank’s standard Cash Advance fee (if applicable), and any overseas transaction will incur an Overseas Service fee. If the maximum daily limit imposed by the overseas bank or institution operating the ATM is less than the Bank’s limits stated above, then the overseas bank’s or institution’s limit will take precedence.
Cash Advances within New Zealand at an ATM

NZD$2,000

Cash Advances outside New Zealand at an ATM

NZD$2,000

Cash advances across the counter

Up to your available credit

Purchases

Up to your available credit

General Rates & Fees

*This will be charged at the time the card is ordered. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
**This fee will be charged monthly on the statement production date, 5 days after the payment due date.
***This fee is only charged to accounts that are not charged a Card fee, and is charged after 3 months of no Card activity.
#This fee will be charged on the day a Cash Advance is made.
##This commission charge comprises of two components; Issuer fee and Visa International Service Assessment, and is calculated as a percentage of the converted overseas transaction value. The Overseas Service Fee is charged to your account at the time the overseas transaction is charged to your account, and appears as a separate item.
Interest rate

18.50% p.a.

Card fee (Personal account)

Personal accounts: $15 per half year for the first card on the account. $2.50 per half year for each joint/ additional card on the account.

Card fee (Business account)

Business accounts: $17.50 per half year for the first card on the account. $2.50 per half year for each additional card on the account

Card replacement fee

$15 per card

Statement reprint fee

$4 per statement

Overseas card delivery*

Contact us for a quote

Late payment default fee**

$12

Inactivity fee***

$10

Cash advance fee #

$2 per advance (NZ) $5 per advance (overseas)

Overseas service fee ##

2.5% of the New Zealand Dollar value of each overseas card transaction

Foreign Exchange

Bank Sale of:

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount.
Foreign currency cash

1% NZD value. Minimum charge NZD $5

Bank drafts - Issue*

NZD $20

Bank Drafts - Stop & Reissue

NZD $30

Travellers Cheques*

2% NZD value, minimum charge NZD $5

Bank Purchases of Foreign Currency Cash


Deposited into TSB Bank account

Free

Exchange for NZ Cash

NZD $5

Traveller Cheques

NZD $2 per transaction

Bank Purchases of Foreign Cheques

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
**These fees and charges are deducted by a third party and may be subject to change without notice.
Under NZD $25,000*

NZD $2 per cheque

Over NZD $25,000 sent for collection* **

NZD $25

Cheque sent for collection* **

NZD $25

Dishonoured Foreign Currency Cheques*

Foreign cheques purchased back at current exchange rate

Telegraphic Transfer

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount.
**These fees and charges are deducted by a third party and may be subject to change without notice.
Outward Telegraphic Transfers*

NZD $25

Telegraphic Transfer Investigation fee* (Outbound Only)

NZD $25

Inward Telegraphic Transfers* **

NZD $25

Foreign Currency Account Deposits

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
**These fees and charges are deducted by a third party and may be subject to change without notice.
From a TSB Bank Account

Free

Foreign Cheques and Travellers Cheques* **

NZD $25

International Bank Draft*

NZD $20

Foreign Cash

1% of value, minimum charge NZD $5

Foreign Currency Account Withdrawals

*Other banks or third parties may also charge or deduct commission, fees or other charges for any services or currency transactions specified herein. Such charges or costs are the customer’s responsibility and will be deducted from the currency transaction amount
To a TSB Bank Account

Free

Telegraphic Transfer*

NZD $25

International Bank Draft*

NZD $20

Traveller Cheques

2% of value, minimum charge NZD $5

Foreign Cash

1% of value, minimum charge NZD $5

Multi-currency Cash Passport


Issue

1% of value, minimum charge NZD $10

Reload

1% of value, minimum charge NZD $10

Cash out fee

NZD $10