We'll help make switching your home loan to TSB easy - we can work with your current bank to move all your bank accounts and regular payments across to TSB. It’s as simple as that.
Chat home loans how you want.
Want less stress and more ‘how can I help’? Chat home loans how you want. Call us, apply online, email us, even send a pigeon…flexibility to bank your way - that’s the perfect amount of bank.
Min. 20% deposit. Lending criteria, T&Cs and fees apply.
The switching process
Here’s what you need to do and consider when you switch your home loan to us:
1. Get started
Apply online
You can apply online using our digital home loan application form, which should take around 20 minutes to complete. This includes a statement of financial position, which gives us a snapshot of your current assets, income, savings, expenses, and debt.
Enquire now
If you’d prefer to talk to a lending specialist, you can complete our home loan enquiry form. One of our lending specialists will get in touch to understand your current home loan situation, as well as your household income, savings, deposits, and any other loans or debt. Once we have all your details and believe a TSB home loan is right for you, we’ll ask you to complete an application.
2. Your documentation
As part of your application, we’ll need you to provide us with the following documentation:
- Three most recent payslips for each applicant, to verify your income.
- Your last full three months of bank statements for each applicant's primary transactional accounts and credit cards not with TSB, to verify your expenses.
3. Review your application
After you've submitted your application, we’ll review and assess your application and determine how much you can borrow, based on certain conditions. We may give you a call to review your information, or to let you know if we need any additional documentation.
This process will take around two - five business days, as our home loan applications are assessed on an individual basis.
4. Approval and getting you sorted
Once your application is approved, we'll send you a letter of offer, which will confirm your home loan details.
5. Accepting your offer
You'll need to review and accept your letter of offer, and we'll then pull together the home loan contracts. You'll need to work with your lawyer to review and sign these documents, and your lawyer will then send these back to us.
6. Settlement
Once all the paperwork is complete and you're set up as a TSB customer, your lawyer will organise for your loan to be transferred to TSB.
Why choose TSB
Find the right home loan for you
Whether you're after the certainty of a fixed term, the flexibility of floating, or a combination of both, we have a range of rates and terms to suit you.
Experience our great customer service
By choosing a TSB home loan, you can be rest assured you’re in the right hands. We've received Consumer NZ's People's Choice award for Banking eight years running (2016-2023), and we're extremely proud to be Canstar's overall 2023 Bank of the Year, Credit Cards, and 2023 Bank of the Year, Home Loans.
NZ owned and operated
We've been putting New Zealanders at the heart of everything we do for over 165 years, so it doesn't matter if you're in Cape Reinga or Bluff, we'll help you reach your goals.
Don't forget to read this bit
General Lending Terms and Conditions:
- TSB may approve residential loans with less than a 20% deposit subject to bank funding requirements.
- An early repayment fee may apply on fixed rate loans.
- All interest rates are subject to change. All offers can be changed or withdrawn at any time without notice.
- Lending criteria, terms and conditions, and fees apply.
- When you bank with TSB you agree to our General Terms.